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Frequently Asked Questions

Are your products organic?

Yes! All our blends are EU-certified organic.

Are your products perishable?

Yes, our pouches are OPRL-approved and can be recycled at home through your normal household recycling. Just make sure to leave the cap on.

Can I freeze the pouch?

Yes you can! Just make sure to freeze before the Use By date.

  • Lasts: 6 months past the Use By date while frozen 
  • To thaw: leave in the fridge 
  • After thawing: consume within 24 hours 
  • Avoid re-freezing once thawed 
Can I take the pouches on the go?

Absolutely! 

  • Safe out of the fridge for up to 4 hours. 
  • For longer outings, keep them in a cooler bag with an ice pack. 
Do you use any allergens in your products?

Our range of smoothies and fruit & veggie blends contain no allergens.  

If you have specific questions or concerns about your product and the facility where it has been produced, please reach out to our Customer Care team at hello.europe@uponafarm.com

Do your products contain sugar?

We never add sugar, syrups, sweeteners, or concentrates. The sugar present is naturally occurring from real fruits and vegetables.

How is Once Upon a Farm different?

We believe little ones deserve the very best. That’s why our blends are: 

  • Always organic 
  • No added sugar‡ 
  • No concentrates 
  • Cold-pressed using high pressure (HPP), not heat 
  • As close to homemade as it gets in taste, colour and texture 

Our High-Pressure Protection process helps keep nutrients, flavour and texture intact while ensuring safety for your child. 

How long can the food be stored after opening?

Once opened, refrigerate and consume within 24 hours.

How long can the product be unrefrigerated?

Our pouches can be unrefrigerated for up to 4 hours (longer if taken on-the-go in a cooler bag with an ice pack or when frozen and thawed). A good rule of thumb: if the product is cool to touch, it’s safe to eat.

What is high-pressure protected (HPP)?

HPP uses extremely high pressure (5.5× deeper than the deepest part of the ocean!) to eliminate harmful bacteria like E. coli, Listeria, and Salmonella, without using heat. 

 Compared to shelf-stable baby food, which is heated at very high temperatures, HPP helps preserve: 

  • Nutrients  
  • Natural taste 
  • Vibrant colours 
  • Fresh texture 
Where are your products made?

All our products are proudly made in the European Union, following strict safety and quality standards.